FAQs

When can we view the puppies?
We typically invite families over to see the pups at around five weeks as we feel this is the optimum time for both you and the pups.  At five weeks  the puppies are becoming quite active and one can get a feel for each pup’s character.  We also like to limit contact before this time to reduce the risk of infection to the pups.

At what age can we adopt our puppy?
Approximately eight weeks unless you have made arrangements to board your puppy with us whilst you are on holiday.

What will my puppy come with?
Your puppy will have been wormed with puppy Drontol from the age of 3 weeks and will be microchipped. He or she will have had a comprehensive health assessment performed by our  veterinary surgeon whom you are welcome to speak with at any time.
Your puppy will leave us fully insured with four weeks free insurance cover with PetPlan.  After the initial four weeks PetPlan will invite you to continue cover after this initial period.  We highly recommend continuing this valuable insurance.
Puppy care instructions, diet information, food that your puppy has been weaned on to, comfort toy/blanket that has been with the rest of the litter and mum, 100 percent organic shampoo.  And, of course, we will always be here for support should you need us.
Your sales invoice with a breakdown of your items and the amount paid to date for deposits etc. and your copy of the signed puppy sales contract for your records.

Do you hold a waiting list?
Yes.  We take reservations before the puppies are born.

What do you feed your puppies?
Our puppies are weaned on a raw diet which we feel is the best possible nutrition for our canine companions.  He or she will also be fed tasty treats of scrambled eggs, salmon and tinned fish and the occasional treat of cheese or home made liver cake.

Where are you based?
West Surrey between junction 9 and 10 of the M25.

How are your puppies socialised?
Our puppies are raised in our home with all the hustle and bustle that goes with having a large family and a house full of visitors and children.

Should I choose a boy or girl?
Both males and females make excellent pets.  There is no difference in temperament and is purely a matter of personal preference.

How much exercise will my puppy need?
Exercise should be restricted for all puppies under 12 months old in order to avoid hip and joint problems.  15-20 minutes walking on the lead gradually increasing as your puppy matures will be ample.  As an adult your dog will enjoy joining you for longer walks or your cycle or jog.  They love playing fetch and frisbee and make fantastic agility dogs.

How much grooming will my puppy need?
Our answer to this is probably more than you think.  Wool coats are higher maintenance than fleece coats but your dog will need regular grooming to avoid the discomfort of matting.  He or she will also need regular visits to a professional groomer.  The shorter you keep your dog’s coat the easier it will be to manage.  Work with your groomer to achieve a look you like that is manageable at home.